Welcome to Eidan Expedition. These Terms and Conditions outline the rules, responsibilities, and expectations that apply when you interact with us, place an order, or use our services. By choosing to shop with us, you agree to these terms.
Orders and Acceptance
When you place an order with Eidan Expedition, it will be considered confirmed only after we verify your information and accept the order for processing. We reserve the right to cancel or refuse any order for any reason, such as incorrect information, product unavailability, or concerns related to delivery feasibility.
Once your order is accepted, you will receive a confirmation through your provided contact details. Please ensure that your name, address, and contact number are accurate at the time of placing the order.
Payment Terms
All orders are processed through Cash on Delivery (COD) only. This means payment is made in cash at the time of delivery. We do not collect or accept payments through cards, online banking, mobile wallets, or any other digital methods.
Please prepare the exact amount as mentioned in the order summary when your parcel is delivered. Our delivery personnel may not carry change.
Product Availability and Pricing
All products listed are subject to availability. We strive to keep our stock and pricing accurate, but occasional discrepancies may occur. If an item you ordered is out of stock or priced incorrectly, we reserve the right to cancel that item or adjust the order accordingly. We will notify you if such a situation arises before dispatch.
Prices are subject to change without prior notice, and promotions or discounts may be offered at our discretion.
Delivery and Shipping
We aim to deliver your order within a reasonable time after confirmation. Delivery times may vary depending on your location, order volume, weather conditions, or other unforeseen circumstances. Delays, while rare, may occur, and we appreciate your understanding in such cases.
Please refer to our Shipping Policy for more information on delivery process and coverage.
Returns and Replacements
If you receive a product that is damaged, defective, or incorrect, you may request a return or replacement by contacting us within the allowed time frame after delivery. Requests are handled on a case-by-case basis and are subject to eligibility review.
Please refer to our Returns Policy for more detailed information.
User Responsibilities
By placing an order with Eidan Expedition, you confirm that all the information you provide is accurate and complete. You agree not to misuse our services, provide false information, or attempt to interfere with our order process.
You are responsible for ensuring that someone is available to receive the parcel at the provided address. Failure to accept delivery may result in delays or order cancellation.
Limitation of Responsibility
Eidan Expedition is not liable for any indirect, incidental, or special damages resulting from the use of our services or products. We are not responsible for delays caused by courier companies, acts of nature, or other factors beyond our control.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically to stay informed of any changes.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, feel free to contact us. We are here to assist you and ensure a smooth shopping experience.
You can reach us at:
[email protected]